Welcome to Heroganic. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before using our services.
1. General
- These terms apply to all visitors, users, and customers of our website.
- By using our website, you accept these terms in full. If you do not agree, please do not use the website.
2. Products & Descriptions
We strive to ensure accurate product descriptions, images, and details.
However, slight variations in color, packaging, or formulation may occur due to natural ingredients.
3. Orders & Payments
All orders are subject to acceptance and availability.
Payments must be made through our secure payment gateways.
Heroganic reserves the right to cancel or refuse any order if fraudulent activity is suspected.
4. Shipping & Delivery
- Orders are processed within the mentioned timelines.
- Delivery times may vary depending on location and logistics.
- Heroganic is not responsible for delays caused by courier partners or unforeseen circumstances.
5. Returns & Refunds
- Returns are accepted only if products are unused, sealed, and reported within 7 days of delivery.
- Refunds (if applicable) will be processed to the original payment method after inspection.
- Certain items like opened soaps, shampoos, or conditioners are non-returnable due to hygiene reasons.
6. Use of Website
- You agree not to misuse the website for fraudulent, harmful, or unlawful activities.
- Any violation may result in restricted access or legal action.
7. Intellectual Property
- All content, including text, images, logos, and product information, is owned by Heroganic.
- Unauthorized use, copying, or reproduction is strictly prohibited.
8. Limitation of Liability
- Heroganic is not liable for indirect, incidental, or consequential damages arising from website use or product purchases.
- Users are advised to perform a patch test before applying products. We are not responsible for allergic reactions due to individual skin sensitivity.
9. Changes to Terms
- Heroganic reserves the right to update these Terms & Conditions at any time.
- Updated terms will be posted on this page with the revised date.
10. Contact Us
For questions about these Terms & Conditions, please reach out to us:
📧 Email: info@heroganicindia.com
📞 Phone: +91-9999999999