Terms & Conditions

1. General

• These terms apply to all visitors, users, and customers of our website.
• By using our website, you accept these terms in full. If you do not agree, please do not use the website.

2. Products & Descriptions

• We strive to ensure accurate product descriptions, images, and details.
• However, slight variations in color, packaging, or formulation may occur due to natural ingredients.

3. Orders & Payments

• All orders are subject to acceptance and availability.
• Payments must be made through our secure payment gateways.
• Heroganic reserves the right to cancel or refuse any order if fraudulent activity is suspected.

4. Shipping & Delivery

• Orders are processed within the mentioned timelines.
• Delivery times may vary depending on location and logistics.
• Heroganic is not responsible for delays caused by courier partners or unforeseen circumstances.

5. Returns & Refunds

• Returns are accepted only if products are unused, sealed, and reported within 7 days of delivery.
• Refunds (if applicable) will be processed to the original payment method after inspection.
• Certain items like opened soaps, shampoos, or conditioners are non-returnable due to hygiene reasons.

6. Use of Website

• You agree not to misuse the website for fraudulent, harmful, or unlawful activities.
• Any violation may result in restricted access or legal action.

7. Intellectual Property

• All content, including text, images, logos, and product information, is owned by Heroganic.
• Unauthorized use, copying, or reproduction is strictly prohibited.

8. Limitation of Liability

• Heroganic is not liable for indirect, incidental, or consequential damages arising from website use or product purchases.
• Users are advised to perform a patch test before applying products. We are not responsible for allergic reactions due to individual skin sensitivity.

9. Changes to Terms

• Heroganic reserves the right to update these Terms & Conditions at any time.
• Updated terms will be posted on this page with the revised date.

10. Contact Us

For questions about these Terms & Conditions, please reach out to us:

📧 Email: info@heroganicindia.com
📞 Phone: +91-9999999999